Privacy Policy

Effective Date: July, 2026

Welcome to Eciphers ("Eciphers," "we," "our," or "us"). We are committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our cybersecurity and IT services.

1. Information We Collect

Personal Information

When you contact us, request a consultation, complete a contact form, subscribe to communications, or otherwise interact with our website, we may collect:

  • Name

  • Company name

  • Email address

  • Phone number

  • Job title

  • Business information

  • IP address

  • Any information you voluntarily provide

Technical Information

We may automatically collect information such as:

  • Browser type and version

  • Device information

  • Operating system

  • IP address

  • Pages viewed

  • Time spent on pages

  • Referring website

  • Date and time of your visit

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and consultation requests

  • Provide cybersecurity and managed IT services

  • Deliver requested information and support

  • Improve our website and customer experience

  • Monitor website performance and security

  • Detect fraud, malicious activity, and security threats

  • Communicate service updates and cybersecurity insights

  • Comply with applicable legal obligations

We do not sell your personal information.

3. Contact Forms and Lead Generation

When you submit a contact form, request a quote, schedule a consultation, or provide information through our website or marketing channels, the information you provide is used solely to:

  • Respond to your request

  • Communicate with you regarding our services

  • Provide requested information

  • Maintain business records

  • Improve our customer experience

We do not sell, rent, or trade personal information to third parties.

4. Cookies and Tracking Technologies

Eciphers uses cookies and similar technologies to:

  • Improve website functionality

  • Analyze visitor behavior

  • Measure website performance

  • Enhance user experience

  • Support marketing and communication efforts

  • Detect suspicious activity and improve security

You may control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Website Analytics and Marketing Technologies

Our website may use trusted analytics, performance monitoring, and marketing technologies to help us:

  • Understand how visitors interact with our website

  • Improve website performance and usability

  • Measure the effectiveness of marketing campaigns

  • Provide relevant information and services

  • Enhance website security

These technologies may collect information such as pages visited, device type, approximate location, browser information, and website interaction data. Any information collected is handled according to applicable privacy laws and security standards.

6. User Experience and Website Improvement Tools

We may use website performance and user experience tools that help us understand how visitors navigate our website, identify technical issues, and improve overall functionality.

These tools may collect information such as:

  • Website interactions

  • Navigation patterns

  • Device information

  • Session activity

  • Performance data

The information collected is used only for improving website performance, security, and user experience.

7. Communication and Email Services

Eciphers may use secure communication and email management services to provide:

  • Service updates

  • Cybersecurity news and educational content

  • Business announcements

  • Requested information

  • Marketing communications where permitted

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails.

8. Third-Party Service Providers

We may work with trusted third-party service providers that help us operate our business, including:

  • Website hosting providers

  • Cloud service providers

  • Analytics and performance providers

  • Customer relationship management platforms

  • Email communication providers

  • Security monitoring providers

  • Payment processing providers (if applicable)

These providers are authorized to access information only as necessary to perform services on our behalf and are required to protect your information.

9. Data Security

Protecting your information is a priority at Eciphers. We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Although we take reasonable security measures, no electronic transmission or storage method can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services

  • Respond to inquiries

  • Maintain business records

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

11. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Request a copy of your personal data

  • Restrict or object to certain processing activities

  • Withdraw consent where applicable

To exercise your privacy rights, please contact us using the information below.

12. Privacy Laws and Compliance

Eciphers is committed to complying with applicable privacy laws and regulations, including, where applicable:

  • California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA)

  • Florida Digital Bill of Rights (FDBR)

  • General Data Protection Regulation (GDPR) for visitors located in applicable international regions

  • Other applicable federal, state, and international privacy regulations

Where required by law, we will honor requests related to accessing, correcting, deleting, or restricting the processing of personal information.

13. International Visitors

If you access our website from outside the United States, your information may be transferred to and processed within the United States or other locations where our trusted service providers operate. Privacy laws may differ depending on your location.

14. Children's Privacy

Our services are designed for businesses and adult users. We do not knowingly collect personal information from children under the age.

15. External Links

Our website may contain links to third-party websites or resources. Eciphers is not responsible for the privacy practices, content, or security of external websites.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. Any updates will be posted on this page with a revised effective date.

17. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Eciphers

Website: https://eciphers.com/contact

Email: Eciphers@eciphers.com